Contact Us
Have questions or need assistance with your EventPixel? Please fill out the contact form or reach us at support@eventpixel.app
Common questions.
Yes! As the event organizer, you have full access to download all photos and videos in high resolution. You can download them individually or as a complete ZIP archive from your dashboard.
Guests don't need to download an app. They simply scan your unique QR code or visit your custom URL (e.g., eventpixel.io/w/jen-and-ben) to upload photos and videos directly from their browser.
No, there are no limits on the number of guests who can join. The number of uploads depends on your selected package (e.g., storage limits), but for most events, it's virtually unlimited for practical purposes.
Once you create an event, we automatically generate a unique QR code for you. You can download it from your dashboard and print it on cards, signs, or table tents. We also offer beautiful print templates!
Sign up, create your event, and your QR code is instantly ready. You can find it in your Event Dashboard under 'Event Details'.
Absolutely. You can set up your event, customize your page, and get everything ready for free. You only need to pay when you're ready to activate the full features for your guests.
No app required! We built EventPixel to be as frictionless as possible. Guests just scan and upload directly from their mobile browser.